Citizen-Centric Governance and the New Public Management (NPM). INTERNATIONAL JOURNAL OF PUBLIC ADMINISTRATION AND DEVELOPMENT STUDIES , [S. l.], v. 2, n. 4, p. 25–42, 2025. Disponível em: http://ijpads.com/index.php/ijpads/article/view/58.. Acesso em: 12 nov. 2026.