RELATIONSHIP MANAGEMENT AND CUSTOMER RETENTION IN SELECTED SME’S IN LAGOS STATE. INTERNATIONAL JOURNAL OF PUBLIC ADMINISTRATION AND DEVELOPMENT STUDIES , [S. l.], v. 3, n. 1, p. 1–33, 2026. Disponível em: http://ijpads.com/index.php/ijpads/article/view/68.. Acesso em: 12 nov. 2026.