ELECTRONIC PAYMENT AND INTERNAL REVENUE GENERATION:: A STUDY OF SELECTED STATE UNIVERSITIES IN SOUTH EAST NIGERIA, 2015-2022.

Abstract

This study investigated the impact of e-payment systems on financial operations in selected state universities, focusing on fee payment, revenue accountability, transaction efficiency, and infrastructure challenges. This study investigated the impact of e-payment systems on revenue generation in public universities, focusing on the selected state universities southeast Nigeria. The study adopted survey design. The research was conducted among a population of 83,113 university staff with diverse educational qualifications and students. Aims to assess the effectiveness of e-payment systems in enhancing revenue collection and improving accountability using a descriptive survey design and a sample of 397 respondents, data were analyzed through chi-square tests to evaluate the significance of e-payment systems in enhancing financial operations. The findings revealed that the adoption of e-payment systems significantly improved fee payment processes, enhanced the accountability of internally generated revenue, and facilitated timely and efficient financial transactions. However, poor network and electricity issues posed significant challenges to the effective use of these systems. Based on the findings, this study recommends investments in infrastructure to improved connectivity and power supply, regular training programme to enhance user proficiency, robust monitoring mechanisms for accountability, and the integration of alternative payment methods.